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Brazil promotes the guiding principles in Guidance CentersBrazil promotes the guiding principles in Guidance Centers

Brazil promotes the guiding principles in Guidance Centers

Brazil, Argentina and Ecuador present good practices in the operationalization of Guidance Centers and Support Spaces. Interest in training managers and mapping existing structures in the region.


By Isadora Zoni

Brasilia, April 19, 2022 — In the Thematic Workshop led by Brazil, the leading country of the Guidance Centers and Support Spaces Hub, the best practices of Brazil, Argentina and Ecuador were presented.

As a good practice, within the emergency response, Brazil implemented the opening of Internalization, Reception and Detection Posts (known as PiTRIG) in border regions, reference sites for the refugee and migrant population in terms of documentation, health and social protection. The country had the support of UNHCR and IOM.

In the internal relocation strategy (Interiorization), one of the pillars of Shelter Operation, it was possible to transfer refugees and migrants to all regions of Brazil. In addition, the National Social Assistance Policy and the Basic Operating Standard of the Single Social Assistance System (SUAS) regulate care in a decentralized, participatory and indiscriminate manner, offering basic social protection programs and special social protection for people in conditions of vulnerability. throughout the territory.
Finally, the first Specialized Reference Center for Social Assistance (CREAS) exclusively for refugees and migrants will also be inaugurated in the Federal District, in order to improve the provision of social assistance policy to this population.

Veronica Garcia Valeiro (Argentina) points out that the creation of the Centers was done through a public policy, where the State seeks to include this population in order to guarantee the effective full exercise of the rights of all inhabitants, whether nationals, migrants or refugees, preventing discrimination, xenophobia and racism. This public policy is coordinated by the National Directorate for Migration of the Ministry of the Interior and the Secretariat for Human Rights of the Ministry of Justice and Human Rights with the support of UNHCR and IOM, in addition to various local organizations from each Integration Center.

The public policy of the Centers not only addresses the settlement of people in the first instance, but also has a comprehensive approach to the different problems and vulnerabilities suffered by refugees and migrants. Finally, there is also an aspect of inclusion with cultural workshops, such as tango, languages, photography and dance, because it is understood that there must be an integral approach, taking into account the transversality and the need to implement the various public policies provided by the centers.

In Ecuador, the Support Spaces work under the concept of “Blue Dots” and transfer humanitarian assistance and specialized attention to integration processes. The result was an interesting and highly coordinated work with the Ecuadorian government and with the autonomous and decentralized governments of the cities.

José Guerra (UNICEF) presents the activities developed in Espaços de Apoio, explaining that there is a general concept that adapts to the needs of the city: i) child-friendly spaces; ii) spaces for early childhood stimulation; iii) friendly spaces for teenagers to enhance participation processes; iv) auditoriums to develop any type of event; v) social areas; and vi) reading rooms, among other spaces. The structure is flexible so that the organization promotes services, mainly from the State, working together to provide care in a single place, with an architecture that is friendly to children and adolescents, but which efficiently serves all people.

Regional effort with expansion potential

Far beyond the national success stories, the effort with the Guidance Centers and Support Spaces is part of a regional initiative. In 2019, the regional network of Support Spaces was launched, seeking to promote, in a coordinated and joint manner, a network of structures that provide basic quality information, orientation, identification and safe reference services, responding to urgent needs. and working in a coordinated manner.

Currently, there are 206 structures identified in eight (8) countries: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Peru and Uruguay. In most of them there are structures that carry out coordinated work between the States and Civil Society, or international organizations identified and visualized as Support Spaces.

Priority topic for the Brazilian PPT

During the PPT in Brazil, following the agreements of the Lima Declaration, Brazil will organize an exchange space between managers of Guidance Centers and Support Spaces, in addition to promoting rapprochement with the Group of Friends, offering specialized training and defining a mechanism to complete the regional mapping. It also provides for the implementation of international cooperation projects with the Group of Friends.

Throughout the 8 Chapters to date, challenges have been identified for the achievement of more tangible products within this thematic axis, such as the need to generate spaces for bilateral dialogue between the delegates of the Member States and the technical focal points of the agencies involved, which could allow the development or implementation of agreed activities such as mapping and systematization of existing structures in the countries, the space for the exchange of good practices or the organization of parallel spaces with the countries of the Group of Friends.

The participation of key actors in the Member States, who participate in the coordination, management and decision-making of the Attention Centers/Support Spaces and other structures, is considered important for the development of this thematic axis, so that it can be develop a fluid dialogue and allow the follow-up of the agreements already reached, such as the implementation of the Norms and Guiding Principles.

Tools and resources:

+ Agenda centros y espacios Brasilia 2022.
+ Nota Conceptual Centros de recepción espacios de apoyo- Brasilia 2022.
+ Reunión Proceso Quito - Centros de Recepcion, EA.